Mad Hatter Ware offers a wide range of products including Ski & Snowboarding Helmets, Downhill Mountain Bike Helmets, Snow Goggles, Snow Wear Apparel, and various accessories. Our gear is specifically designed for snow skiing, snowboarding, and mountain biking. We regularly update our inventory with the latest product releases, so make sure to check back frequently.

ERT (Energy Reduction Technology) is a patented system that incorporates advanced polymer pads into helmet designs to manage both rotational and linear impact energy. These pads mitigate impact energy through their unique material properties and refined geometry. Unlike other materials that do not deform below certain impact thresholds, ERT responds instantly, even at low-impact levels. When combined with EPS foam, ERT shows a 26% improvement in mitigating rotational impact and a 30% improvement in managing linear impact compared to EPS alone. Mad Hatter Ware integrates ERT in our helmets to ensure your safety during your activities.

Currently, we focus on selling accessories and do not provide rental services. However, we can recommend local rental shops for skis, snowboards, and mountain bikes.

Yes! We have a 45-day return and exchange policy. Items must be in new, unused condition with original packaging. Please visit our Returns page for more details.

Selecting the correct size helmet for skiing, snowboarding, and mountain biking is essential for your safety. We provide sizing charts for all our products on their respective pages. Follow the measurement guidelines provided, and if you are between sizes, we recommend choosing the larger size for added comfort.

Yes, many of our products are covered by manufacturer warranties. This includes all our snowboarding helmets, ski helmets, mountain bike helmets, and snow goggles. For specific warranty details, please refer to the product page or contact us for more information.

You can reach our customer service team via email or phone. We're here to help with any inquiries about your order status, product information, or anything else you may need.

Yes! Join our loyalty program "Join The Madness" to receive exclusive discounts, and be the first to know about new arrivals and sales. Sign up on our website's home page!

Keep up with our latest products and promotions by subscribing to "Join the Madness" on our homepage. Additionally, follow us on social media for real-time updates and information about community events.